Help desk Definition & Meaning - Merriam-Webster
WebThe meaning of HELP DESK is a department or person that provides assistance and information usually for electronic or computer problems —often hyphenated when used …
What Is a Help Desk? | IBM
WebMar 29, 2021 · A help desk is a software tool or team of human agents that enable a company to support its customers in real time. The help desk serves two primary functions: It answers questions customers may have about products or services. It assists customers with technical support and solutions to problems.
What is a help desk? Definition, benefits & functions
WebJan 26, 2024 · Help desk definition. A help desk is a centralized team within a company that serves employees or customers en masse, using a software product to organize conversations.
HELP DESK | English meaning - Cambridge Dictionary
WebHELP DESK definition: 1. a service that provides information and help to people, especially those using a computer…. Learn more.
Help desk - Wikipedia
WebA help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks.
HELPDESK | English meaning - Cambridge Dictionary
WebHELPDESK definition: a service provided by a company to help customers when they have problems with products they have…. Learn more.
What is a Help Desk? - TechTarget
WebA help desk is the individual, group, organizational function or external service that an IT user calls to get help with a problem. A help desk can be as simple as a physical desk where a support person takes calls. It also can be a global organization that accepts support requests submitted online or in person from around the world.
HELPDESK | definition in the Cambridge English Dictionary
WebHELPDESK meaning: a service provided by a company to help customers when they have problems with products they have…. Learn more.
help desk noun - Definition, pictures, pronunciation and usage …
Weba service, usually in a business company, that gives people information and help, especially if they are having problems with a computer. Staff experiencing problems with their computers should call the help desk. Topics Computers c1
Help Desk: Functions, Benefits, Features and Software - Atlassian
WebWhat is a help desk? Everything you need to know about IT help desk systems: functions, types, benefits, features, roles and solutions.
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