If you’re having sound or audio problems, the following suggestions might help. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next on… See more

Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues.… See more

The audio troubleshooter might be able to fix audio problems automatically.
To run the troubleshooter:
1.Go to Search in the taskbar, type audio troublesho… See more

To check for updates:
1.Select Start > Settings > Windows Update and select Check for updates.
2.Do one of the following:
•If the statu… See more

Try these steps:
1.Check your speaker and headphone connections for loose cords or cables. Make sure all cords and cables are plugged in.… See more