I’m an IT admin and I’m floored. I came to set this satellite service up for a family who lives a rural, desert location and I expected it to be a slight improvement over their existing satellite internet provider who I CONSTANTLY heard complaints about but I couldn’t do anything (I’m not an ISP and the cable and phone companies won’t drop service here). They finally got into this Starlink program and now I want it! The transparency, simplicity, and the SERVICE are GREAT! This should be what the other ISP’s are copying because I want visibility to know when my home’s last network outage occurred and the duration. Instead of guessing network speeds, they provide the testing tools right instead the app. It’s great! Since I am an IT Admin, I will say that I wish there were some MORE router configuration options available (like guest wireless, child safety tools, etc.) but NONE of that is a priority over the current tools that Starlink has provided here. Those are only things that could bog services and hardware down over time, so I’ll gladly take this setup and hope that they keep their foot on the pedal to become the next big ISP!

I don't understand why people are using these app reviews to voice their opinion about an internet service they don't even have or find too expensive. There are better places to do that. This app is functional and serves multiple purposes. It guides you through the process of finding the optimal spot for your Starlink dish, it guides you through the (simple) setup process, and it provides you with a way to monitor your equipment and connection. It does so in a stable, consistent and userfriendly manner. So far so good. One thing I would like to see is actual push notifications for service updates. A few days ago I had an in-app message announcing intermittent service later that day. As a fairly new user I open the app quite regularly, but it would be good to see this kind of announcement as a notification. I also want them to enhance the configurability of the router, which is done through this app but is very basic. Some additional features such as DHCP range setup and IP reservations would not go amiss.

I've been on Starlink for over a year now. I live in a city with multiple Internet access options but none of them are terribly stable. I work from home in IT so frequent drops and outages aren't acceptable. Starlink has been far more stable than anything else here. It's had its issues from time to time but nothing noteworthy. My grandma has really bad Internet out in the country side until she got Starlink and now has the same experience I do. Great ISP, only new fiber seems to out perform it.

Let’s face it, anything Elon Musk seems to do generates a lot of buzz and Starlink, the satellite internet provider backed by Musk and engineered by his company SpaceX, has garnered a lot of attention—good and bad. Techies marvel at the engineering and possibilities but those on the practical side remain more skeptical, especially with a slow roll out.   We took a closer look to see how Starlink performs now and how it compares with other providers.